For those readers growing up in the 1970s, you are probably familiar with the commercials for Fram oil filters. For those who don’t know, they featured a grease covered mechanic talking about how changing your oil filter for a few dollars would prevent far more costly car repairs later on. The tag line was a very convincing: “You can pay me now, or pay me later.”
I was reminded of this recently when hearing about how a particular data protection vendor did something like this to a customer. Basically they put the customer into a “pay me later” situation by offering a highly discounted product upfront, and now that “later” had arrived the customer was faced with a huge bill for expansion. They are not happy about it. This is a far too common practice and something you need to watch out for carefully.
To read my full blog on this topic, please go to Computerworld at http://bit.ly/XqoTAe