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Expert Interview Series: Adam Alami of


Adam Alami is a seasoned IT consultant with over 20 years of experience. Business Analysis and Project Management are his passions. His experience revolves around major business transformation projects and he’s accumulated a wealth of cross-industry experience in major projects in the areas of Enterprise Transformation, Integration, Migration, and Systems Modernization. Adam holds a Bachelor degree on Software Engineering from the Université du Québec à Montréal (UQÀM) and a Master’s degree on Computing from the University of Technology, Sydney (UTS).

We recently checked in with Adam to get his insight on what businesses should be focusing on right now when it comes to their IT needs. Here’s what he had to say:

Can you tell us your story? How did you become so passionate about business analysis?

I started my career as a software developer who transited to Business Analysis when my reporting manager at the time suggested that I move to Business Analyst role because of my “ability to build relationships”, my “intellectual curiosity” and my “strong analytical capability”. I showed more curiosity and analytical capability compared with my peers.

What areas of Business Analysis and Project Management are you especially interested in?

I like business analysis because the process demands two important skills: intellectual curiosity and critical thinking. A good business analyst should always be ready to learn more existing practices and disseminate the knowledge to all the stakeholders. The corporate world is characterized by uncertainty and change. In order to survive and grow, businesses must learn to quickly evolve and adapt to the changing business environment and stay prepared for uncertain situations.

A business analyst helps an organization by simplifying vague situations. The process requires a business analyst to work closely with all stakeholders in order to find out more about the problem to be solved. This is a highly complex process as stakeholders might not have a clear picture of their requirements, or they may have conflicting requirements. In such situations, a business analyst is required to collaborate with all the parties and help the team reach a mutually beneficial decision.

Project management is about delivering value to the business. What I enjoy is helping organizations implement change, move progressively from a state to an enhanced state and being part of the journey.

How has IT evolved since you started your career?

When I started as an IT graduate, most organizations were still using COBOL programs running on mainframes. Today, we call this implementation “legacy”. IT moved from desktop-based solutions to mobile and cloud-based solutions. IT moved from a “nice to have” capability for organisations to being a fundamental core part of the infrastructure.

What are the most common pain points your clients come to you with?

When it comes to project management, it is always “we do not know how to go about it?” Organizations still struggle and lack know-how in project execution.

When it comes to business analysis, definitely, lack of analysis capability. Facilitation is not analysis. Echoing business statements as business needs is not analysis either.

In what areas of IT do you find businesses most often need support or growth? Where are organizations falling behind?

Delivering change fast. Business stakeholders, especially in large organizations, are frustrated with the lengthy process to deliver changes to their existing IT systems. Every business I meet wants fast delivery of changes, and continuous delivery.

What IT solutions should organizations be implementing now in order to set themselves up for future success?

Business Intelligence. The ability to understand and interpret every piece of information and translate it to a business decision.

How should businesses approach prioritizing their IT needs?

By value add and what gives them a competitive advantage.

What Big Data trends and/or innovations are you following today? Why do they interest you?

Social media signals and content. It is voluntary data shared by customers about themselves and businesses still under-utilize this rich information. Organizations still need to learn how to integrate social media platforms and interpret information shared and voluntary provided by customers.

As it may look simple, a “Like” and “share” in social media may tell us a lot about a customer.

In what areas of Big Data should more organizations be following and investing in?

Integrating and interpreting social media behaviors.

Where do you find businesses struggling the most when implementing change? How do you help them overcome these obstacles?

Structure and discipline when it comes to project execution. Projects get caught up in the chaotic and non-linear way of life in organizations.

Syncsort is focused on helping organizations gain business intelligence by enabling them to access and integrate data from enterprise-wide data sources, including mainframe. You can learn more about their data integration solutions that connect Big Iron to Big Data by visiting their web site.

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